Frequently Asked Questions

📦 Orders

When will my order ship?

Orders are typically processed within 2–3 business days. Once your order ships, you'll receive a confirmation email with tracking information.


Can I cancel my order?

If your order hasn't shipped yet, contact us as soon as possible and we'll do our best to help.


🚚 Shipping

Where do you ship?

We currently ship anywhere within the United States.


How long does shipping take?

Most orders arrive within 3–7 business days after processing.


🔄 Returns

Do you accept returns?

Yes. We accept returns within 30 days of delivery on unworn and unwashed merchandise in its original condition.


What if my order arrives damaged?

Please contact us within 7 days of delivery and we'll make it right.


🦌 Products

Will hats be restocked?

Some hats will be restocked, while others will remain limited-edition collections.

Follow us on social media and join our email list for future announcements.


Where is Split Brow located?

Split Brow is proudly based in Ohio.


How do I contact Split Brow?

Visit our Contact page and we'll get back to you as soon as possible.